Student Services Team
Our Student Services Team is located in The Hub on Level 1, Monday - Friday 8am - 4:30pm. They are able to provide advice and support throughout your university journey.
Accommodation
Our Accommodation Coordinator can assist students looking for accommodation in Tauranga.
Accessibility Services
The University of Waikato is committed to providing equity in education. Our accessibility services provide support to impaired students to ensure that everyone has access to all areas of campus life. Find out more about accessibility services.
Library Services
Students are able to access the full range of library services, be it accessing electronic / print resources or requesting an online or in-person library consultation. Find out more about Library services in Tauranga.
Student Learning
A learning support advisor is available for 20-minute drop-ins on weekdays from 11am - 1pm daily, or longer consultations if necessary. You can book an appointment online.
e-Tuts
The Tauranga campus e-Tuts are students that support both staff and students with e-Learning tools such as the G Suite of Google products, Panopto, Mahara and TurnItIn.
ITS Support
Our ITS Tech Desk is located in The Hub on Level 1. IT support is available Monday - Friday, 8.30am - 5.00pm. If the desk is unattended you can also call 0800 Waikato ext. 4008 for help. For teaching room support please use the phone in the room to call the hotline on 6066.
Māori Support
Te Pūoho ki Te Toka a Tirikawa Māori support, located in room 1.20 on Level 1, is a group of experienced university students or kaiāwhina from different schools of study. They have a wealth of knowledge and tips to help you successfully navigate your academic journey.
Health and Wellbeing Services
Our student health nurse, located in room 1.25 on Level 1, offers a wide range of services. Find out more about student health services.
Careers & Employability Services
Check out the range of career development tools and support we offer to our students, including the Employability Plus Award (EPA).
Work-Integrated Learning
Our work-integrated learning (WIL) papers create a link between academic learning and the practical applications of this learning in the workplace. WIL is a compulsory component of all University of Waikato’s undergraduate degrees. Find out more information about WIL. Contact the WIL team via email wilcu@waikato.ac.nz.
Waikato Students’ Union
The Waikato Students’ Union (WSU) is committed to ensuring you are heard on campus and get the best out of your university experience. Dedicated WSU representatives are available to help students in need of independent advice, support with hardship issues or who want to start a club. WSU Tauranga is situated in room 1.21 on Level 1. Keep updated with news, events, giveaways and more via their social media Facebook and Instagram.
Chaplaincy
University chaplains are available for pastoral support regardless of your background or beliefs. If you need to talk to someone, Brother Andrew McKean visits the Tauranga campus regularly. Find out more about chaplaincy.
Security
Security is available 24/7 and can be contacted on 022 013 0840 for any security issues and lost property. Lost property is held by security for three months from the time it was handed in. Students can use the security phone in The Hub to inquire about their lost items.
Textbooks & Course Readings
You may be required to purchase textbooks or course readings for the papers you are enrolled in. Required and recommended texts and readings are listed in your Paper Outline/s. We recommend not purchasing anything until after you have attended your first lecture as your lecturer will advise whether this is necessary.
You choose where you purchase your textbooks from and whether you want to buy new or secondhand.
Campus Books
Campus Books is located on the Hamilton campus, but Tauranga students can purchase books from their website www.campusbooks.nz and have them sent to Tauranga campus free of charge at the checkout. Collect them from the Information desk in The Hub on Level 1.
Email waikato@campusbooks.nz or phone 07 856 6813
Second-hand Textbooks
There are a number of places for purchasing second-hand textbooks. One place you might like to check out Waikato Uni Textbook Trader on Facebook.
Purchasing Course Readings
Every student can order Course Materials via uow.mediacentre.co.nz.
- Once logged in, go to Products > Course Materials.
- All current available course materials will be listed.
- Choose your materials and add them to the cart.
- Once you have selected all your course materials, go to checkout.
- Check Order List is correct - Continue Checkout.
- Select your Delivery Method - delivery (courier to an address) or pick up (from the Print Shop, Hamilton Campus). Tauranga students can collect from The Hub.
- Complete the Payment Method.
- You will then receive an email with confirmation of your order.
If there is an issue with your order, please email: uow.orders@mediacentre.co.nz.
High-Demand Textbooks
There is a small, dynamic, high-demand, collection of books held in our Tauranga campus library, supported by the full range of our e-resource collections. All library resources can be found by using Library Search.
Tauranga staff and students may also access hard-copy material from the Hamilton campus collection, which will be sent across on the daily shuttle service. Check with the Tauranga librarians in TCBD.1.03 for textbook availability.